Privacy Policy
At KES, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us when visiting our website.
Please read this Privacy Policy carefully to understand our practices regarding your Personally Identifiable Information (PII), in accordance with applicable privacy laws and regulations.
What Personal Information Do We Collect?
We may collect personal information that you voluntarily provide when interacting with our website, including but not limited to:
This information is collected when you:
Register or create an account on our website
Place an order or process a transaction
Subscribe to our newsletters
Respond to surveys or complete forms
Contact customer support
How Do We Use Your Information?
We use the information we collect for the following purposes:
To Improve User Experience: Personalize your experience with relevant content, product offerings, and services.
Order Fulfillment: Process your transactions, ship products, and manage billing.
Customer Support: Respond to inquiries and provide tailored support.
Marketing Communications: Send promotional offers, newsletters, or updates (with your consent).
Website Optimization: Enhance website functionality and identify areas for improvement.
How Do We Protect Your Information?
We implement the following measures to protect your personal information:
Regular scanning for security vulnerabilities and malware.
Secure storage of sensitive information behind encrypted networks.
Use of Secure Socket Layer (SSL) technology for secure data transmission.
Restricting access to authorized personnel only, bound by confidentiality agreements.
All payment transactions are processed securely by third-party gateways and are not stored on our servers.
Do We Use Cookies?
Yes, we use cookies to enhance your experience on our website. Cookies allow us to:
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features but will not significantly hinder your experience.
Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us with:
Website hosting
Payment processing
Marketing communications
These partners are contractually obligated to keep your information secure and confidential.
Third-Party Links
Our website may occasionally include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
California Residents – Your Privacy Rights
If you are a California resident, you have the right to request details about how your personal information is shared with third parties for direct marketing purposes. Contact us using the details below to submit a request.
Children’s Online Privacy Protection
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from minors.
Opt-Out and Data Rights
You may opt out of receiving promotional emails or update your personal information by:
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or compliance requirements. Changes will be posted on this page with the updated date.
Contact Us
For questions or concerns about this Privacy Policy or how we handle your information, please contact us at
[email protected].